Shipping

Fast Shipping: All orders are shipped with overnight via UPS to ensure that corals and fish have the best possible chance of survival.
Flat Rate Shipping: We offer a flat rate shipping fee regardless of the order size. Orders over $400 ship FREE with the code 400SHIPFREE.
Local Pickup: Local pickup is available. Please contact us to arrange a convenient time and date.
Shipping Locations: We currently only ship to the lower 48 states.
Weather Considerations: During the summer and winter months, we recommend contacting UPS once you receive your tracking number and asking to have your package held at a local UPS facility. This ensures that corals and fish aren’t exposed to extreme temperature fluctuations.

Final Sale Policy: All sales are final. We have a strict no-return policy. Each coral is unique and carefully photographed, listed, and made available for purchase. We cannot accept returns based on buyer’s remorse.
DOA (Dead on Arrival): In the rare event of a DOA, please email us at coralifesales@gmail.com within 2 hours of receiving your package. Be sure to include photos of the coral or fish. The 2-hour window is strictly enforced for the DOA policy to apply. Please ensure someone is available to receive the package at the time of delivery.
DOA Refunds: If your item qualifies for a DOA refund within the 2-hour window, we will issue a store credit for the order amount. However, shipping fees will apply on the next order.
Carrier Delays: We are not responsible for any delays caused by the shipping carrier (e.g., UPS delays). Please monitor your tracking information for updates.

We understand that life can be unpredictable! If you need to adjust the shipping date, please contact us immediately. We will work with you to schedule a better delivery date so you can be home when your coral or fish arrives.